Shipping and returns information

At AP Academy, we aim to make your shopping experience as smooth and enjoyable as possible. This section outlines everything you need to know about receiving your delicious FLAGSHIP and what to do if you have any questions or concerns about your order.

Frequently asked questions

We understand you might have questions about shipping and returns. Below are answers to some common queries to help ensure a hassle-free experience with your AP Academy order. If you can't find what you're looking for, please don't hesitate to contact us.

How long will it take to receive my FLAGSHIP and what are the delivery costs?

Your FLAGSHIP will typically be delivered within 3-5 working days. A flat delivery fee of £3.50 applies to all orders within the United Kingdom.

What if I am not happy with my spice blend or it arrives damaged?

Customer satisfaction is very important to us at AP Academy. If you are unhappy with your FLAGSHIP, please contact us within 5 days of receipt. We will be happy to offer a refund or exchange once the item has been returned and inspected. Please retain all original packaging for damaged goods.

What should I do if I have a problem with my order?

If you experience any issues with your order, such as a missing item or a delivery delay, please contact our customer service team immediately at info@ap-academy.co.uk

Please provide your email and a brief description of the problem, and we will work quickly to resolve it for you.

Got more questions?

We are here to help. If you have any further questions about our shipping, returns, or anything else, please get in touch with our friendly customer support team. We are always happy to assist you.