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TERMS AND CONDITIONS OF SALE

Welcome to ALL-PURPOSE ACADEMY LTD (“we”, “our”, “us”). We operate the website WWW.AP-ACADEMY.CO.UK (the “Site”). By placing an order for products through this Site, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. PARTIES AND CONTRACT FORMATION

• 1.1. The Seller: The goods are sold by ALL-PURPOSE ACADEMY LTD, a company registered in Darlington, England. Our registered office is at 24, DL3 6EU.
• 1.2. The Customer: "You" or "Your" refers to the consumer purchasing goods from our Site.
• 1.3. Order Acceptance: Your order constitutes an offer to buy. A contract is only formed when we send you a dispatch confirmation email. We reserve the right to decline any order for reasons including, but not limited to, stock unavailability, pricing errors, or payment failures.

2. PRODUCT ACCURACY AND NATURAL VARIATIONS

• 2.1. Description: We aim to display the images, ingredients, and weights of our spice blends as accurately as possible.
• 2.2. Natural Variations: Spices are natural agricultural products. You acknowledge that slight variations in colour, grind texture, aroma, and heat/potency levels can occur between different batches and harvest seasons.
• 2.3. Settlement: Powdered spices naturally settle inside their jars or pouches during transit. All products are sold by net weight as measured at the point of packaging, not by volume.

3. CRITICAL ALLERGEN & HEALTH DISCLAIMER

• 3.1. Allergen Warning: All ingredients and known allergens contained within our spice mixes are explicitly highlighted in bold on our website product pages and physical product packaging.
• 3.2. Cross-Contamination: Our spices are mixed and packaged in a facility that also handles [nuts, peanuts, gluten, wheat, soy, sesame, dairy, mustard, or celery]. We cannot guarantee a completely allergen-free environment.
• 3.3. Customer Responsibility: It is your absolute responsibility to read the ingredients list before ordering or consuming our products. We accept no liability for adverse allergic reactions or health complications resulting from a failure to review ingredient specifications.

4. PRICING AND PAYMENT

• 4.1. Currency and Tax: All prices displayed on our website are inclusive of relevant local taxes where applicable, but exclusive of shipping costs, which are calculated at checkout.
• 4.2. Price Changes: We reserve the right to alter prices at any time without prior notice. If a pricing error occurs on the site, we reserve the right to cancel the order and issue a full refund.
• 4.3. Payment Processing: Payment must be made securely via our approved checkout gateways at the time of placing the order. Goods will not be dispatched until funds have cleared.

5. SHIPPING, DELIVERY, AND RISK

• 5.1. Delivery Address: You are responsible for ensuring the accuracy of the shipping address provided. We are not liable for delayed, spoiled, or lost parcels due to incorrect or incomplete delivery details.
• 5.2. Environmental Exposure: Spices are sensitive to heat, light, and humidity. Once the carrier marks the parcel as "Delivered" (including being left in a designated safe place or with a neighbour), risk passes entirely to you. We are not liable for spoilage, clumping, or melted packaging if a parcel is left exposed to outdoor weather conditions.
• 5.3. Transit Times: Shipping timeframes are estimates only and are subject to third-party courier delays.

6. CANCELLATIONS, HYGIENE, AND RETURNS POLICY

• 6.1. Perishable Exceptions: Under consumer distance selling regulations, the standard 14-day "cooling-off" cancellation period does not apply to perishable goods or food items.
• 6.2. Broken Hygiene Seals: For strict food safety, hygiene, and public health reasons, we cannot accept returns, exchanges, or issue refunds for any spice jar, pouch, or container where the outer safety seal has been broken, cut, or tampered with.
• 6.3. Change of Mind: We do not offer refunds or exchanges based on subjective taste preferences (e.g., if you dislike the flavor or find a blend too spicy/mild) after a product has been opened.
• 6.4. Damaged or Faulty Goods: If your spice packaging arrives damaged, leaking, or broken during transit, you must notify us in writing via email at info@ap-academy.co.uk within 48 hours of delivery. You must provide photographic evidence of the damaged product and outer transit packaging to qualify for a free replacement or refund.

7. LIMITATION OF LIABILITY

• 7.1. Liability Cap: To the maximum extent permitted by applicable law, our total liability to you for any loss or damage arising in connection with your purchase shall be strictly limited to the total purchase price of the specific product(s) ordered.
• 7.2. Exclusions: We are not liable for any indirect, incidental, or consequential losses, loss of profit, or medical issues arising from improper storage, misuse, or consumption of our products contrary to label instructions.

8. GOVERNING LAW AND JURISDICTION

• 8.1. Law: These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of England.
• 8.2. Courts: Any legal actions or proceedings shall be subject to the exclusive jurisdiction of the courts of England.